Apr 7, 2012 · This past Wednesday night my 50 Mbps download speed dropped to 1 Mbps while the 20 Mbps upload speed didn't change, test pings were about 8 ms. Hmmmm. Called tech support Thursday night, he went through the usual dignostics, re-set the modem, re-set the ONT, had the ONT re-routed, but didn't fix it.... After searching and chatting with verizon fios tech support, then googling the same question it is quite clear that Verizon simply chose to NOT MAKE a way or a tool to do this. On my iPhone XR the free downloaded iOS app for watching TV online works beautifully, quickly, all channels you subscribed to in your Fios contract. ...Ask the Verizon Community. Find all Galaxy S23 Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos.Verizon Premium Technical Support offers two types of service: As low as $10.00 per month for unlimited technical support requests. $89.99 per incident on an as-needed basis. Choose the option that is right for you. The monthly subscription includes a 10-month minimum commitment, thereafter you will be billed month-to-month and can cancel at ...5 days ago · Let's troubleshoot your device. Select your device to troubleshoot or read help articles. Or check your location for network issues. Mobile.Is your broadband connection supercharged. Go ahead, put your Verizon High Speed or FiOS Internet connection to the test. We'll measure your upload and download speeds.When 2020 came to a close, Verizon boasted over 7 million broadband internet subscribers in the United States. Still, Fios by Verizon comes with both pros and cons. The Verizon Fio...TechTeam. TechTeam offers remote, virtually unlimited access to IT support services 24/7/365 for a broad range of business hardware and software, like printers, copy machines, operating systems and more. TechTeam is available to VZ wireless business customers with 3-49 lines. Terms apply. Looking for self\-service Verizon business support resources? My Business Wireline for Fios Internet and TV Customer Service: 800.837.4966 Mon–Fri 8:30 AM–6 PM EST Customer Login or repair: 800.837.4966 Daily 24/7 My Business Wireless Customer Service: 800.922.0204 Mon–Fri 8 AM–8 PM EST Sat 8 AM–5 PM EST Closed Sunday …If you’re looking for a reliable, high-speed internet service, Verizon Fios may be one of your best options. Not only are the services consistently regarded as some of the fastest ...Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States. Problems in the last 24 hours in Ukiah, California. The chart below shows the number of Verizon Fios reports we have received in the last 24 hours from ...With that in mind, Verizon has launched TechSure to give Fios and High Speed Internet customers both the digital and physical protection they need for their increasingly digital lives. TechSure comes in three levels: TechSure - $10 a month – 24/7 phone support for virtually all of the devices connected to your network - This includes …Welcome to even faster internet speeds! This site will provide you with the most common frequently asked questions when upgrading your Fios Internet Speed and completing a self install with Ethernet connection. If you have not already completed your Self Install, click the below button to begin.Verizon Wireless Customer Service Phone Number. The first and most straightforward way to contact Verizon Wireless is by calling their Customer Service phone number. You can reach them at 1-800-922-0204. This number is available for general inquiries, billing questions, technical support, and more.If you’re looking for a cable TV service that can give you an unbeatable combination of TV and internet, and even a home phone line if you need it, then you should definitely consi...Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about Home Device Advisor, the premium tech support service for virtually all your home entertainment, home office, wearables and smart home products.Verizon wins $15 million Navy MWR data services contract. Verizon Public Sector has been competitively awarded a $15 million task order with Navy Morale, Welfare, and Recreation (MWR) through the federal government’s Enterprise Infrastructure Solutions (EIS) contract vehicle. Verizon Public Sector, an incumbent Navy service provider, will ...Tech support. 02-01-2024 09:05 AM. Once again the internet went down and tech support will not come for a couple of days. Last couple of times the internet went down I was working remotely from home and had time sensitive tasks that needed to be done. I live in the Bronx and each time this has happened, I’ve had to borrow a laptop and go all ...Community Leader. 12-20-2010 10:44 AM. The phone number was found with a Google Search for verizon premium technical support phone number. 1-877-718-6716.Shopthe besttech. greatest gear here. Disney Edition. love. Now interact with six. Pixar, Marvel and Star Wars. Get the latest in wearable tech, including the hottest up-and-coming devices, including smartwatches, exercise trackers, VR headsets and more.Read the latest guides & industry data on The Manifest blog. In-depth articles covering technology, business & marketing topics. Development Most Popular Emerging Tech Development ...To be eligible for Verizon Home Device Protect, you must have either: A Verizon broadband account with Fios® or high-speed internet; A Verizon mobile account with:* Unlimited plans you can mix and match; A shared data plan, such as: Shared Data Plan – 5GB** Shared Data Plan – 10GB** The new Verizon Plan shared data plan (e.g., S, M, L)** This is a significant spike from 23% recorded in January 2019. In the coming months and years, it is only expected that the IPv6 adoption will further increase. In terms of IPv6 adoption, leading countries are Belgium at 52.28%, Germany at 49.74%, India at 49.67%, Malaysia at 48.28%, Greece at 47.6%, and Taiwan 45.94%, the USA at 41.4%, …Feb 1, 2024 · Tech support. 02-01-2024 09:05 AM. Once again the internet went down and tech support will not come for a couple of days. Last couple of times the internet went down I was working remotely from home and had time sensitive tasks that needed to be done. I live in the Bronx and each time this has happened, I’ve had to borrow a laptop and go all ... Verizon wins $15 million Navy MWR data services contract. Verizon Public Sector has been competitively awarded a $15 million task order with Navy Morale, Welfare, and Recreation (MWR) through the federal government’s Enterprise Infrastructure Solutions (EIS) contract vehicle. Verizon Public Sector, an incumbent Navy service provider, will ...Welcome to even faster internet speeds! This site will provide you with the most common frequently asked questions when upgrading your Fios Internet Speed and completing a self install with Ethernet connection. If you have not already completed your Self Install, click the below button to begin.Unfortunately, not all providers can support IPv6 yet, and for Verizon FiOS, one of the US’s most prominent internet providers, this question has been going on for quite some time now. Areas included in the Verizon FiOS initial release are Ashburn, VA; Waltham, MA; and some I-95 regions in Virginia, including Spotsylvania, Dale City, and …Wireless Verizon Router is available for $399.99 purchase and $18/mo rental (except in Maryland, where the wireless Fios Router is available for $299.99 purchase and $15/mo rental). Wireless router models and prices are subject to change. Business Digital Voice requires phone equipment purchase starting at $85.00.Browse support by topic. In this support center, we have made it easy to search for assistance by topic. If you are a My Business Wireless customer, you can access support resources for our suite of wireless business solutions. If you are a My Business Wireline customer, you can find support for your Fios phone, internet and TV products and ... Verizon Premium Technical Support offers two types of service: As low as $10.00 per month for unlimited technical support requests. $89.99 per incident on an as-needed basis. Choose the option that is right for you. The monthly subscription includes a 10-month minimum commitment, thereafter you will be billed month-to-month and can cancel at ...Do you need help with your Verizon device? Whether you have a phone, tablet, or other wireless device, you can find the answers to your questions here. Learn how to troubleshoot common issues, activate your device, check network status, and more. Select your device to get started or read our how-to articles. Contact Verizon Business for reliable customer and sales support. Find store information, self-service support, guided assistance, and other solutions for your business needs. Accessibility ... Support. Fios, network and phone (20-99 employees) 1-833-432-8890.844-825-8389. Contact our official Verizon Business customer service representatives directly for your Wireless, Wireline, Enterprise, Fios, or Public Sector support needs.Do you need to check the status of your repair ticket with Verizon? Visit this webpage and enter your ticket number and phone number to get the latest updates on your service issue. You can also chat with a Verizon representative online or call the customer service number for more assistance.Verizon.com is the official website of Verizon, one of the largest providers of internet, TV, phone and wireless services in the US. Whether you are looking for home internet plans, business internet solutions, or discounts for eligible customers, you can find them all on Verizon.com. Explore the latest offers and features on the 100% fiber-optic network and the 5G network. There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Many televisions support "Picture-In-Picture," a feature that allows you to watch two different channels on one screen. PIP is useful for checking on sports or news without missing the current show. The Verizon FiOS remote control has a dedicated button that lets you quickly turn on PIP while you are watching TV.3. Call Verizon tech support and tell them you have Verizon equipment on a home where you don't want Verizon and they will send someone to tale the equipment away They shouldn't charge you for this and they will probably have to call you back to get this done after you place the call since we have to escalate this. 1.Menu -- Customer Support -- Self Diagnostics - Start (check that everything looks OK and Successful). If all else fails, contact Verizon's Technical Support once more at 1-888-553-1555. Also, if you have questions on your account or need to switch out the set-top box and there is a Verizon FiOS store in your area, then they can help you.Technical support is a branch of customer service at Verizon that requires a higher level of troubleshooting. These specialists take significantly fewer calls than regular customer-support …You can watch the following digital programs with your CableCARD: All Fios TV Standard Definition (SD) and High Definition (HD) digital channels included with your Fios TV subscription. You can also order Pay-Per-View events by calling 1-800-VERIZON (1-800-837-4966) Without a Set-top Box, you do not have access to On Demand programming, …In today’s digital world, high-speed internet is more important than ever. With so many different options available, it can be difficult to decide which broadband provider is the b...With that in mind, Verizon has launched TechSure to give Fios and High Speed Internet customers both the digital and physical protection they need for their increasingly digital lives. TechSure comes in three levels: TechSure - $10 a month – 24/7 phone support for virtually all of the devices connected to your network - This includes …YouTube TV - Support Overview. Find YouTube TV support information here. YouTube TV is a streaming service that lets you watch cable-free live TV from 85+ top networks. Enjoy local and national live sports, breaking news, and must-see shows the moment they air. Included in your subscription: cloud DVR with no storage limits (so you can record ...If you’re looking for a reliable, high-speed internet service, Verizon Fios may be one of your best options. Not only are the services consistently regarded as some of the fastest ...Jul 1, 2022 · Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business. Here's how to assign a sender code to a sub account with Enterprise Messaging. Find support for most of your Verizon business services and apps, including FAQs and how-to guides for Cold Chain, Push to Talk Plus, Good Mobile Messaging and …Then comes the additional $60 set top box relocation fee. The tech never touched the set top box as I installed it using the the self install kit provide by Verizon them selves. Deceptive practices all around !! what should be a billed for 139 + 99 tech fee has become almost a $500 bill for a tech fee, two erroneous reschedule tech fees, and a ...Fios TV One or Fios TV One Mini; HDMI Cable with 4K support; 4K capable TV; If you have an audio/video receiver, soundbar or other device that sits between your set-top box and your TV, you’ll have to make sure that those capable of and are setup properly to support 4K At Verizon, customer service is what we do. Our trained customer service representatives are available from 8:30 AM - 5:00 PM Monday through Friday to answer any questions you may have and support your connectivity and technical issues. Call 1-614-328-8365.Verizon Fios is the perfect home entertainment solution for anyone who wants the best possible streaming and gaming quality and no delays or buffering. With Fios, you can watch you...Apr 16, 2010 · Contacted FIOS Tech support via the chat... The representative fixed NOTHING... opened up one ticket with the wrong information, and then disconnected the chat before he even attempted to look at all my problems. WOW. personal info has been x'd out. It was a pleasure to assist you. Also, Verizon FiOS Support is available 24x7 at 1-888-553-1555. Connect with us on Messenger. Find support for your Verizon Wireless service, plan, devices and features, including FAQs, step-by-step instructions, videos and device simulators.Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important: Cisco set-top boxes won’t transmit video content for Fios TV service on or after June 30, 2024.ESPN3 is a streaming video website operated by ESPN. It is not provided on a network channel with any cable providers. ESPN3 is currently known as WatchESPN. The site does require ...You can watch the following digital programs with your CableCARD: All Fios TV Standard Definition (SD) and High Definition (HD) digital channels included with your Fios TV subscription. You can also order Pay-Per-View events by calling 1-800-VERIZON (1-800-837-4966) Without a Set-top Box, you do not have access to On Demand programming, …Do you need to check the status of your repair ticket with Verizon? Visit this webpage and enter your ticket number and phone number to get the latest updates on your service issue. You can also chat with a Verizon representative online or call the customer service number for more assistance.Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a …Do you need to check the status of your repair ticket with Verizon? Visit this webpage and enter your ticket number and phone number to get the latest updates on your service issue. You can also chat with a Verizon representative online or call the customer service number for more assistance.Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Smart Home Support provides technical support and extended warranties on electronic and smart products in your home. It …Call the Verizon Fios customer support number at 1-800-836-4966, or find the right Verizon Fios phone number for your specific need on the customer service page. Call to get current Verizon Fios Internet in Herndon, VA. Combine Fios TV …May 14, 2009 · Terrible Tech Support. 05-13-2009 06:35 PM. I am writing about a recent experience I had with FiOS Internet tech support. First of all, I would like to say that this experience was both painfully frustrating and entirely avoidable at the same time. Below is a summary of the events that took place: (Please forgive me if I misuse any terms, as I ... May 4, 2023 · 1. Navigate to the live chat section on Verizon's support page. A live chat is like a text conversation between you and a Verizon …1 day ago · Download My Verizon App. Apple iPhone 15 Pro Max. Samsung Galaxy S24 Ultra. Apple AirPods Max. Verizon Visa® Card. Terms & Conditions. Device Payment …Oct 30, 2017 · Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis , as the agent may be waiting for information from you before they can proceed with any actions. Nov 15, 2023 · Verizon Customer Service provides tech support and help for customers. They cover needs from wireless to Fios. 2. How can I contact Verizon Support? You …Associate Technical Support, Verizon-FIOS process, 05/2015 - 05/2016. Tech Mahindra – City, STATE. Handled customer inquiries (chat support), complaints and service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field ...Call the Verizon Fios customer support number at 1-800-836-4966, or find the right Verizon Fios phone number for your specific need on the customer service page. Call to get current Verizon Fios Internet in Herndon, VA. Combine Fios TV …Samsung Galaxy S23 Ultra - Support Overview. Find all Galaxy S23 Ultra Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos.Verizon Fios internet boasts a 100% fiber-optic network that maintains a reliable connection and delivers nearly symmetrical upload and download speeds. Every ... which includes Tech Support Pro, service protection plans, and priority call routing. To learn more about Verizon business customer service, click here. Top. Interested in Verizon ...Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Smart Home Support provides technical support and extended warranties on electronic and smart products in your home. It …For years, Verizon has been improving its Fios internet bundling service. With Verizon Fios, you have a variety of options when it comes to streaming content. Traditional streaming...All Fios Network Extenders support dual band Wi-Fi networks (2.4GHz & 5GHz) with its own default Wi-Fi Names and password. When the Fios Network Extender is connected to your home or business network, the extender receives the Wi-Fi names from your router and replaces its default Wi-Fi Names with those of the router. 6 days ago · The customer service support number is 800-922-0204. The hours of operation are as follows (eastern time): 8AM-7PM ET - Monday through Friday 9AM …On Sunday 3/26/2023 I called technical support due to a problem with the Fios TV App on my Verizon Samsung mobile phone which is when I select My DVR. Skip to main content. Accessibility Resource Center Skip to main content. ... Verizon It's time to bring back tech support to the United Sates and support the American worker!If you’re looking for a reliable, high-speed internet service, Verizon Fios may be one of your best options. Not only are the services consistently regarded as some of the fastest ...
To be eligible for Verizon Home Device Protect, you must have either: A Verizon broadband account with Fios® or high-speed internet; A Verizon mobile account with:* Unlimited plans you can mix and match; A shared data plan, such as: Shared Data Plan – 5GB** Shared Data Plan – 10GB** The new Verizon Plan shared data plan (e.g., S, M, L)**. Anime sama
OneUkraine will support Ukrainians at home and abroad, deliver humanitarian aid, and rebuild the tech and broader infrastructure of Ukraine by SMEs and startups A host of major Eur...Many televisions support "Picture-In-Picture," a feature that allows you to watch two different channels on one screen. PIP is useful for checking on sports or news without missing the current show. The Verizon FiOS remote control has a dedicated button that lets you quickly turn on PIP while you are watching TV.Build your business and deliver new capabilities with support from Verizon. Explore our latest services and solutions for small and medium businesses. ... Explore our wide world of tech potential. Products. Security, networking, Internet of Things (IoT), marketing, and far, far more. ... Fios TV: Wireless Verizon Router is available for $399.99 ...Call the Verizon Fios customer support number at 1-800-836-4966, or find the right Verizon Fios phone number for your specific need on the customer service page. Call to get current Verizon Fios Internet in Herndon, VA. Combine Fios TV …Need to change your service? Upgrade your internet speed? Perhaps change your TV plan? Learn how to manage all features of your Verizon Internet, TV and Phone services online at My Verizon or in the My Fios app. TechTeam. TechTeam offers remote, virtually unlimited access to IT support services 24/7/365 for a broad range of business hardware and software, like printers, copy machines, operating systems and more. TechTeam is available to VZ wireless business customers with 3-49 lines. Terms apply. Zoom Help Center is your online resource for everything Zoom. You can find articles, videos, and guides on how to join, host, or manage your Zoom meetings, as well as troubleshoot any issues. You can also connect with other Zoom users and experts in the Zoom Community, or contact Zoom support for more assistance.Top solutions for Fios TV. Get your daily dose of Fiber while watching all your favorite shows with Verizon Fios TV. Enjoy the support of Verizon Fios TV customer service to keep you connected where it matters most. …To solve Fios Wi-Fi not working problems, reset your Verizon Gateway Router. Take a thumbtack or safety-pin and insert it into the red reset hole on the back of the gateway. This will restore the ...All Fios Network Extenders support dual band Wi-Fi networks (2.4GHz & 5GHz) with its own default Wi-Fi Names and password. When the Fios Network Extender is connected to your home or business network, the extender receives the Wi-Fi names from your router and replaces its default Wi-Fi Names with those of the router.Menu -- Customer Support -- Self Diagnostics - Start (check that everything looks OK and Successful). If all else fails, contact Verizon's Technical Support once more at 1-888-553-1555. Also, if you have questions on your account or need to switch out the set-top box and there is a Verizon FiOS store in your area, then they can help you.Ask the Verizon Community. Find all Apple Watch Series 3 Support information here. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos.Oct 15, 2014 · Can someone please give me an actual phone number to call for FIOS Technical support. I find it crazy that it isn't easily available on the website and I have been looking for it on the site for over 5 minutes. You have to call 1-800-VERIZON (1-800-837-4966). Just follow the promps for tech support. 0 Likes. Verizon is making me wait several days to have service because they say a tech visit is necessary. When I asked a little more they said an upgrade of the ONT might be required, or that the ONT must be provisioned to my service and this must be made hands-on. To me, it seems just a matter of Verizon activating the service on their end.Find the FioS TV lineup for your area by navigating to VerizonWireless.com, clicking on Services, then FiOS, and then selecting FiOS TV, choosing Plans & Channels, scrolling to the...Community Leader. 12-20-2010 10:44 AM. The phone number was found with a Google Search for verizon premium technical support phone number. 1-877-718-6716.May 4, 2023 · 2. Call 888-294-6804 if you have a pre-paid phone. If your phone plan is pre-paid call this number. Like the standard customer support number, you will be directed through the call so that you can be linked up with a Verizon support agent that best suits your needs. [2] New premium service provides all-in-one personal protection beyond device security to include identity restoration and unlimited 24/7 tech support... New premium service provides a...Took 20 minutes to get to tech support who successfully got them back online by doing something on his end. 8) With comcast, I got a person within 5 minutes tops. I have had to call fios 4 times now.For in-depth troubleshooting and support information on the Verizon Internet Gateway - Business (FSNO21VA), please explore the following topics: Verizon Internet Gateway - Business setup video. Verizon Internet Gateway for Business user guide. Verizon Internet Gateway for Business user guide - With CRSP update (Effective …Along with Spanish Fios TV, for an additional cost you can find Italian-, Hindi-, Punjabi-, Chinese-, and Portuguese-language channels and packages. In total, Verizon Fios TV offers 115 international-language channels, and the Spanish package alone offers 70 Spanish channels with several in HD. Get 70 Spanish-language channels with multiple HD ... .
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What time does the la fitness close | Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important: Cisco set-top boxes won’t transmit video content for Fios TV service on or after June 30, 2024.TechTeam. TechTeam offers remote, virtually unlimited access to IT support services 24/7/365 for a broad range of business hardware and software, like printers, copy machines, operating systems and more. TechTeam is available to VZ wireless business customers with 3-49 lines. Terms apply. ...
Hoda and jenna watch | Nov 30, 2023 · Verizon Wireless Customer Service Phone Number. The first and most straightforward way to contact Verizon Wireless is by calling their Customer Service …A small electronic device that joins multiple computer networks via either wired or wireless connections. A networking hardware cable used to connect one network device to other network devices. It can also connect two or more computers to share printers, scanners, etc. A number that identifies one side of a connection between two computers....
Serial killer in fla | Need Help with VOD_112 Error, as Fios Tech Support is USELESS! 06-15-2012 09:40 PM. I did a search on the forums, and didnt really find any information on this error, at least not after going through the first couple of pages. I did some googling, and found some information, but nothing that was able to resolve my issue. After searching and chatting with verizon fios tech support, then googling the same question it is quite clear that Verizon simply chose to NOT MAKE a way or a tool to do this. On my iPhone XR the free downloaded iOS app for watching TV online works beautifully, quickly, all channels you subscribed to in your Fios contract. ......
Fivem not opening | Venture capital deals in China have seen a big plunge both in terms of volume and value this year. The bursting of China’s tech bubble has long been deemed unlikely by bulls who ar...Verizon Routers. Verizon offers a wide variety of advanced equipment and accessories to maximize your Fios, 5G Home, and High Speed Internet (DSL) connection. For complete information, user guides and step-by-step help in setting up your equipment, select your router below. Business Customers: Learn about Routers for Small Business....
Masterpieces puzzles | The My Verizon app is available to customers with mobile, 5G Home Internet, 4G LTE Home Internet and/or Fios services (i.e., Fios Home Internet, Fios Home Phone, Fios TV) only. Those with other services (i.e., High Speed Internet) etc.) can use the My Verizon website only. To install the My Verizon app, visit the Apple® App Store® for iOS or ...Aug 13, 2010 · Anyone have a good idea how to get FIOS tech support? The "Contact Us" page says Live Chat is not an option. When you click on the email option, the email page …...
Verizon up | 03-06-2014 10:08 AM. After going through Self-Install last night, and spending 1 hour 25 minutes on the phone with tech support going all over my house and trying different COAX jacks. He determined that their is an issue with my DVR that I JUST recieved and opened. So he is going to send a new one in around 48 hours.Jul 27, 2016 · With that evolution, Verizon is launching Tech Support Pro, a new customer care service for Fios and High Speed Internet customers. Tech Support Pro gives customers access to 24/7 support for connected devices in the home, from computers, laptops and smartphones, to smart appliances like air conditioners, washer/dryers and door locks. Hi, What is the correct number FiOS tech support for service in Massachusetts. I dialled the number on the website given by logging into my account: +1 888-553-1555 but when I got through I was told they couldn't access my account and to call +1 866 240 1174....